Customer Support

Every contact you have with a customer is an opportunity to build upon that relationship. At the center of a s. . . read more

Telesales

In coordination with your sales objectives, Compass has the expertise to design, build and manage customer . . . read more

Financial Services

Compass provides a unique blended service model through the overlay of multiple front-office and back-office function. . . read more

Technical Support

Compass provides a broad range of technical support and help desk services focused on achieving measurable,. . . read more

Telemarketing

Telemarketing is an effective way to increase and spread customer awarenes. . . read more

Onshore Quality with Offshore Pricing

At ComPass Solutions Inc. our number one priority is providing the highest level of customer service to your customers. Our name comes from this dedication. We are committed and passionate about customer service, thus our name ComPass Solutions Inc. Because no two companies are alike, we work closely with you to deliver loyalty-building customer service, call center support, technical support and telemarketing. We will personalize the training of our employees to fit your specific needs. We’re based in Bend, Oregon but have clients all over the world.

ComPass representatives are trained customer service specialists. To create your seamless and transparent call center integration, our operators can answer the phone in your company's name, and treat your callers with the poise and professionalism of your own front office personnel. We can also be a powerful member of your sales team with our telemarketing and appointment setting services. Our agents all have American accents so your customers would never know they’re not speaking to someone here in Bend, Oregon.

The owners of ComPass Solutions Inc. spent 3.5 years in Cebu, Philippines building the call center company, hiring the right people, and training them to take incredible care of our customers. We do not sub contract any call center work to another company or anyone who is not working inside our production facility. After their time abroad, the owners settled in Bend, Oregon.

We are careful to never “bite off more than we can chew”. We will never accept a call center or telemarketing account or project unless we are sure we have the qualified manpower available to provide the highest level of service. Many call centers will accept an account, then go out and hire “live bodies” to fill the positions. This is a recipe for disaster as a “chain is only as strong as its weakest link.” One weak call center agent can lead to the loss of an account.

U.S.-Based Company

When you do business with ComPass Solutions Inc. rest assured that you're dealing with a U.S. Based and American owned and operated call Center Company. Our headquarters are in Bend, Oregon. You will never have a difficulty reaching us to discuss your account, or struggle with heavy accents etc.

Services
  • Call Center Customer Service
  • Inbound Teleservices and Sales
  • Outbound Sales/Marketing
  • Financial Services
  • Account Services
  • Account Appointment
  • Account Setting
  • Account Returns
  • Telemarketing
  • Level-1 Help Desk, Trouble-tickets
  • Technical Helpdesk
  • Inbound Sales
  • Order Taking
  • Marketing Surveys
  • Lead Generation Programs