Why Outsource?


Outsourcing to ComPass Solutions Inc. is not about what you can subtract from your company; it’s about what you can add—our personalized service, expertise, and dedication. Let us take care of your phone support/telemarketing or other back office chores, so you can concentrate on what is most important – building relationships with your customers and bringing in new customers.

We guarantee you the kind of experienced, skilled and dedicated call center agents that you want answering calls from your clients. We understand how devastating even one bad employee or bad call can be to your business. Your customers are our customers and we'll treat them with the respect, patience and friendly service that will keep them coming back again and again.

Large companies like GE and American Express have been experiencing tremendous savings by sending their call center and back office functions offshore. In the past, only large companies could afford to set up their own offices offshore to take advantage of the cost savings. Even today many call centers won't even talk with you unless you guarantee them 50 or more seats. At ComPass we'll work with you no matter what your needs are, even one agent. Now, even the smallest companies or individuals may take advantage of the cost savings of outsourcing by sending work/calls to ComPass Solutions Inc.

The most successful companies of today have incorporated online outsourcing and now have time and money to spend on marketing, strategy and customer service. If you are looking for ways to reduce overhead and focus on your core business, now is the perfect time to take advantage of outsourcing to ComPass Solutions Inc.

More reasons to outsource

  • Cost savings of 50% or more without any capital investment.
  • Reduced overhead and operating costs.
  • Dedicated full-time & part-time call center agents or back office employees.
  • Greater efficiency with faster turnaround times with 24/7 coverage available.
  • Guaranteed quality of service
  • Elimination of the headaches of recruiting, hiring, managing, or firing employees.
  • The cost and time savings allow you to focus on core business areas
  • Security of your files/data
  • Call Center Customer Service
  • Inbound Teleservices and Sales
  • Outbound Sales/Marketing
  • Financial Services
  • Account Services
  • Account Appointment
  • Account Setting
  • Account Returns
  • Telemarketing
  • Level-1 Help Desk, Trouble-tickets
  • Technical Helpdesk
  • Inbound Sales
  • Order Taking
  • Marketing Surveys
  • Lead Generation Programs